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Muirfield Chauffeur Co. is a member of Golf Tourism Scotland

Terms & Conditions

Terms of Business

Minor itinerary adjustments are free of charge. The company at its own discretion will determine the nature of any adjustments and alter the charges accordingly.

Waiting Time

The first 10 minutes of waiting time are automatically included in our charges, thereafter we charge waiting time by 15 minutes increments at the rate published in our Tariff. Unless pre-agreed, after 30 minutes of waiting for collections, Muirfield Chauffeur Co. reserve the right to deem the booking cancelled by the customer and will charge in accordance to our cancellation charges. There are separate terms for airport collections.

Hire Price

We guarantee the cost of vehicle hire providing that the original itinerary at the time of booking hasn't been altered.

Insurance

We are insured for passenger travel. This insurance is for public liability and doesn't constitute a travel or baggage insurance. If you require a member of our staff to drive your own/company vehicle, they must be covered on your/company insurance. Muirfield Chauffeur Co. accept no liability for insurance excess, theft or damage whilst not in a vehicle belonging to Muirfield Chauffeur Co. Services.

We don't accept responsibilities for:
Delays caused by adverse weather conditions, accidents and traffic congestion Any theft or damage to properties of the person who made the booking or any other person travelling within the booking, except where such theft or damage is caused by a direct action of Muirfield Chauffeur Co. Services employees Any delays caused by strike action. Acts of God or Force Majeure.

Disorderly Behavior

We reserve the right to refuse travel to anyone deemed to be a nuisance or danger to our passengers or employees. We may seek the help of the police to remove any offenders from our vehicles and will not pay compensation or refund in such circumstances. Any damage or soiling of our vehicles will be charged at main dealer prices.

Smoking

We strictly observe a non-smoking policy in all our cars. No variations to this order can be made by law.

Complaints

If for some reason you are unhappy with the service, you should, in the first instance, relay your concerns immediately to the driver, who will try to rectify the issue on the spot. If the matter hasn't been resolved to your satisfaction, please e-mail us at info@muirfieldchauffeur.co.uk providing the driver's details, date and time of the incident.

Use of Vehicles

Muirfield Chauffeur Co. make every effort to supply top quality vehicles. However, should such vehicles are not available, we reserve the right to provide a similar alternative vehicle - this hire shall be known as sub-contract or sub-hire.

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Call us today: + 44 (0)800 130 3222